Privacy Policy
Effective Date: 27.05.2025
Welcome to CONSAI.
CONSAI, based in Germany and operating throughout the Middle East, especially in Dubai, is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services, websites, or interact with us directly.
We strictly adhere to the European General Data Protection Regulation (GDPR) and, where applicable, local regulations in the United Arab Emirates (UAE).
1. Who We Are
CONSAI GmbH
Registered in Germany
Operating in Dubai & GCC
Website: [Insert Website URL]
Email: [Insert Contact Email]
2. What Personal Data We Collect
When you interact with CONSAI, we may collect the following information:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- IP address and location
- Browsing behavior on our website
- Project-related data
- Any information you provide via contact forms or email
3. How We Use Your Information
We use your data to:
- Respond to your inquiries
- Provide and manage our digital services (web development, branding, interior design consultation, etc.)
- Send business-related communications
- Optimize website performance and user experience
- Comply with legal obligations
- Personalize marketing based on your preferences (only with your consent)
4. Legal Basis for Processing
Our processing is based on:
- Your explicit consent
- Contractual necessity
- Legitimate interests
- Legal obligations (e.g., German and EU law)
5. Data Storage & Hosting
All personal data is securely stored on servers located in Germany, in accordance with EU data protection laws. Hosting infrastructure is GDPR-compliant and managed by trusted providers.
6. Third-Party Services
We may use third-party tools such as:
- Website analytics (Google Analytics, Matomo, etc.)
- Email marketing platforms (Mailchimp or Brevo)
- Payment and invoicing systems
- Interior design partners (e.g., MODORA Interiors) for project-related communications
We ensure all third-party providers comply with strict data protection regulations.
7. Your Rights
As a data subject, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw your consent at any time
To exercise your rights, contact us at [Insert Email].
8. Data Retention
We retain your data only as long as necessary for the purposes mentioned or as required by law.
9. International Data Transfers
We do not transfer your personal data outside the EU unless strictly necessary for delivering services in Dubai or the Middle East. In such cases, we ensure proper safeguards are in place.
10. Security Measures
We implement industry-standard security measures, including encryption, secure access controls, and regular audits, to protect your data.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
12. Contact
If you have any questions about this privacy policy or how we handle your data, please contact:
Data Protection Officer
CONSAI GmbH
Email: [Insert Email]
Germany | Dubai