This notice explains how Consai Web Agency FZ-LLC handles personal data on consai-webagency.com. Website-specific version: 19 October 2026.
Who is responsible
Consai Web Agency FZ-LLC, registered with Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. Registered address: Compass Building, Al Hulaila Industrial Zone, Ras Al Khaimah, United Arab Emirates. License No. 47031419. Privacy enquiries: info@consaiagency.com.
Information you provide
When you contact us, we receive your name, email address, message and any company, phone, service, budget or timeline details you choose to provide. Please do not include passwords, payment-card details or sensitive personal information in the project enquiry form.
Why we process information
We use enquiry information to respond, understand your requirements, prepare proposals and manage the resulting business relationship. Project data is used to deliver agreed services. We also process technical information for website operation, access control, fraud prevention and security.
Depending on the circumstances and applicable law, processing is based on steps requested before a contract, performance of a contract, legal obligations, legitimate interests where available, or consent. Sending an enquiry does not subscribe you to marketing.
Technical information and cookies
Hosting and security systems may process IP addresses, timestamps, requested URLs, browser information and error records. The enquiry form uses an automated spam trap and a short-lived rate-limit identifier derived from an IP address. WordPress uses cookies for authenticated access and related website functionality. See our Cookie Policy.
Recipients and international processing
Information may be processed by authorised personnel and service providers supporting hosting, email and agreed project services. We may disclose information where legally required. We do not sell personal data. Hosting and email processing may occur outside the UAE; applicable transfer requirements and safeguards must be considered for each service and project.
Retention
We keep enquiries and correspondence for as long as needed to manage the enquiry, business relationship and applicable recordkeeping requirements. Retention varies with the purpose and legal requirements. You can contact us to request deletion or information about retention for your records.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal data, object to processing, or withdraw consent for consent-based processing. Some requests may be limited by legal or contractual requirements. Contact info@consaiagency.com; we may need to verify your identity. You may also raise a concern with the competent data protection authority.
Security and external links
We use HTTPS and access controls to protect information. No online system is entirely risk-free. External websites and social platforms operate under their own privacy notices.
Client projects and updates
Where we process personal data on a client’s behalf, the agreed project terms and applicable data processing agreement govern that processing. This website notice may be updated when the website or processing changes.