CONSAI Web Agency. Websites, branding and SEO for businesses in Dubai.
A good website can still lose opportunities when enquiries arrive without context or ownership. We connect website contact journeys to agreed CRM and follow-up processes for businesses serving Dubai.
A considered approach to website & crm integrations — with your business, audience and priorities at the centre.
We identify the receiving system, required fields, consent requirements and the person responsible for the next action. We distinguish new enquiries from existing customers, duplicate submissions and spam before creating automation rules.
The scope can include form integrations, API connections, source tagging and notifications. We review authentication, access permissions and vendor limitations. Automation should support an understood process, with human review where decisions need judgement.
We check validation, duplicate handling and what happens when the receiving system is unavailable. The handover includes ownership and troubleshooting guidance. CRM subscriptions, external messaging fees and broader custom software are scoped separately.
We agree deliverables, dependencies and priorities before work begins.
Every project is different. Here is a useful starting point for yours.
Businesses copying enquiries manually or losing visibility between website contact and sales follow-up.
We check its integration options first. The proposal confirms the supported connection and any additional connector or subscription costs.
Tell us where you are now and what you want to achieve. We’ll help shape a practical next step.